General Tech Help Online Presence Development Efficiency & Automation Software & Tools Contact

Everyday Tech Help

Slow computer? Printer won't print? Wi-Fi keeps dropping?
You don't need to be a tech expert. You just need someone who is.

Get Tech Help

Based in Bolton? See local tech support in Bolton.

FOR LOCAL FIRMS & GROWING BUSINESSES

Business Efficiency & Automation

Not IT support. A technical partner for your business. I work with local firms and small businesses, from accountancy practices to estate agents, helping them run leaner and faster.

I find the workflow bottlenecks that quietly drain your week and automate the repetitive admin that holds your team back. Corporate-grade systems thinking, delivered by one accountable specialist who explains everything in plain English.

It starts with a free Efficiency Review. No jargon, no obligation.

Book a Free Efficiency Review How it works

How I help:

  • Efficiency Review: mapping where hours and money leak in your day-to-day work
  • Workflow Automation & Integration: connecting the software you already pay for, so data is never typed twice
  • Practical AI: used where it actually earns its keep, without the hype
FOR WINDOWS & MAC

Computer Health Check

If your laptop or computer feels slow, cluttered or just not running right, I now do a Computer Health Check for Windows and Mac.

It’s a simple, honest check-up to make sure everything is running smoothly and securely, plus clear advice if anything needs improving.

Remote or in-person available.

Book Health Check

Includes:

  • Health & Performance Check (Diagnostics Test)
  • Storage & Speed review (Hard Drive & RAM)
  • Security Check (Firewall)
  • Simple Report With Honest Advice (Personalised Report)
  • Optional Tune Up (Optimization)

My Background

I’ve spent over 10 years working in Corporate IT, working with complex software and solving technical problems. I use that same professional approach for your home tech issues, finding the root cause and giving you a solution.

Wi-Fi & Internet If your internet drops out or doesn't reach certain rooms, I can find out why and fix it.
New Device Setup Got a new phone or laptop? I can help move your photos and files over safely.
Printers Printers are notoriously annoying. I can get them connected to your computer or phone.
1-to-1 Help Patient, clear explanation of how to use your technology. No jargon, just simple steps.

Specialist Services

Data Recovery

Recovering lost files from hard drives or USBs. Learn more

VHS/DVD to Digital

Converting old memories into digital formats.

Hardware Upgrades

Speeding up old PCs with SSDs and extra RAM.

Small Business Support

Ad-hoc IT support for local offices and shops. Learn more

AI Starter Session

Get set up with ChatGPT and shown how to use it safely. Learn more

Not sure if it's possible?

Just ask me.

Frequently Asked Questions

Do you charge for diagnostics?
In most cases, diagnostics are free. I'll take a look, explain what's going on, and let you know your options before any work is done.
How much does it usually cost?
It depends on the issue. Some problems are quick fixes, others take a bit more time. I'll explain what's involved and give you a clear idea of cost before going ahead. No surprises.
Do I need to know anything technical?
Not at all. If something feels confusing or isn't working as it should, that's enough. I'll handle the technical side and explain things clearly, in plain English.
Do you offer home visits?
Yes. Depending on the issue, I can help remotely or with a home visit in the Bolton / Greater Manchester area.
Is it worth fixing my computer, or should I replace it?
I'll give you an honest answer. If something isn't worth fixing, I'll tell you. No pressure, no upselling.
Do you offer ongoing support?
Yes. If you'd like ongoing or priority support, we can discuss simple, flexible options that make sense for you.

Remote Support

If we have arranged a remote support session, please use the buttons below to download the necessary tools.
Note: You stay in full control and must approve the connection.

Download Remote Tool (.exe) Download User Guide

Free tools & helpers

Quick, free helpers for common computer problems. No sign-up needed.

Why is my computer slow?

Tick your symptoms and get the most likely cause, and the fix.

Repair or replace?

Get a straight recommendation based on age, problem and cost.

Is this a scam?

Check if a pop-up, call or message is likely a scam, and what to do.
View all computer help tools →
New

AI Starter Session

Everyone is talking about AI, and most people have never been shown how to use it. In one relaxed session, at your home or business in Bolton (or remotely), I will:

  • Set up ChatGPT or Gemini properly on your phone or computer
  • Show you the most useful things for your life or business, not generic demos
  • Walk through the safety rules in plain English: what to trust, what to never share
  • Leave you with a simple cheat sheet so you remember it all

From £49 · all ages and confidence levels welcome

Book a session Call 07769 028475

New to all this? Start with the free guide: Getting started with AI, in plain English.

Get in Touch

Book a quick call, message me on WhatsApp, or send a message below. Prefer the phone? Call 07769 028475.

Book a 15-min call Book a 30-min meeting
Chat on WhatsApp
Or send a message
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