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Privacy Policy

Last updated: May 2026

1. Who We Are

BAV Tech Solutions Ltd ("we", "our", "us") is the data controller responsible for your personal data. We are based in Bolton, Greater Manchester, UK.

Contact: [email protected]
Website: bavtechsolutions.com

2. What Data We Collect

We only collect data that you voluntarily provide. Depending on how you interact with us, this may include:

  • Contact form: your name, email address, and any message content.
  • Free tools (e.g. GBP Grader): your name, email address, and business name, if you choose to unlock a full report.
  • Business information you enter into tools: business type, location, and self-reported answers. This is processed locally in your browser and is not stored on our servers.

We do not collect any sensitive personal data and we do not use automated decision-making.

3. How We Collect Your Data

We collect data through the following means:

  • Contact forms on our main website are processed via FormSubmit (formsubmit.co). Your submission is emailed directly to us. FormSubmit does not store your data after delivery. See their policy at formsubmit.co/privacy.pdf.
  • Free tool email capture (e.g. the GBP Grader) is processed via Formspree (formspree.io). Your submission is forwarded to us. See their policy at formspree.io/legal/privacy-policy.

4. Why We Use Your Data

We use the data you provide for the following purposes:

  • To respond to your enquiry or request.
  • To follow up regarding your use of one of our free tools and offer relevant assistance.
  • To provide the services or information you have requested.

Lawful basis: Where you tick a consent checkbox, we rely on consent (UK GDPR Article 6(1)(a)). For general business enquiries and follow-ups, we rely on legitimate interests (Article 6(1)(f)) — specifically our interest in responding to prospective customers.

We will never sell, rent, or share your data with third parties for marketing purposes.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship or enquiry, plus a reasonable period afterwards. If you ask us to delete your data, we will do so promptly.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you.
  • Correction — ask us to correct any inaccurate data.
  • Erasure — ask us to delete your data ("right to be forgotten").
  • Restriction — ask us to limit how we use your data.
  • Objection — object to processing based on legitimate interests.
  • Portability — request your data in a portable format.
  • Withdraw consent — where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, email us at [email protected]. You also have the right to lodge a complaint with the ICO (Information Commissioner's Office).

7. Cookie Policy

Cookies are small text files placed on your device by websites you visit.

Our main website and free tools currently use only strictly necessary cookies — those required for basic security and hosting functions. We do not currently use analytics, advertising, or tracking cookies.

If we introduce analytics or third-party tools in the future, we will update this policy and request your consent where required.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to check back periodically.